Software AG
Sample Content
In an omni-channel world, customers have many ways of engaging your business—and they expect a seamless experience across the Web, apps, and call centers. The question is, can your organization equip staff with valuable customer insights from all channels so they can better serve the customer in that exact moment?

Software AG’s Real-Time Customer Interaction Manager empowers your business to deliver outstanding service.

Learn how to harness customer insights to build trust and loyalty by:
•    Monitoring all customer channels in real-time
•    Analyzing customer activity and predicting areas of interest
•    Sharing these insight with customer-facing systems and personnel

Learn how to harness real-time customer insights from every channel and offer customers that personal touch with every interaction. Read Software AG's Real-Time “Customer Interaction Manager” solution brief today!

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