Software AG
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When customers come into a banking branch, they're looking for a personal touch. Are you helping your branch offices deliver information beyond what the Web can offer—fast resolution of their specific question?

Software AG’s Smart Branch Monitoring helps you detect and anticipate the need of a customer the moment they enter your store.

In an omni-channel world, customers now expect a seamless experience across the Web, apps, call centers, and your retail branches. With analysis of past transactions, your staff can engage your customers quickly and provide the services that they both need and desire.

The Smart Branch Monitoring solution is designed to capture, analyze and help you act in real time upon information about a customer. Differentiate your brand by using all the information about your customers to help your staff address their needs faster and more completely when they visit you.

Boost your customer service and improve loyalty with the Smart Branch Monitoring solution. Learn how you can benefit with our new solution brief.

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