The new Comprehensive Customer Support to Enhance Your Operations

Today's Digital World has removed all boundaries of time and space, and is giving a new meaning to availability. Delivering goods and services 24 hours a day and 7 days a week is no longer a competitive differentiator. It is the new and expected standard.

To help you achieve this standard, Software AG is excited to introduce our expanded and enhanced Premier Maintenance and Support Plan. It not only gives you comprehensive access to expert help whenever you need it, but also ensures that your problems are addressed first and that you always have access to the most up-to-date versions of our products.

Customer success is at the center of everything Software AG does. Learn how our new Premier Maintenance and Support Plan can help you meet your business goals without losing a step. Click here to download the Global Support fact sheet.

The new Premier Maintenance and Support Plan provides the ultimate in responsiveness, to get you the help you need faster, and around the clock. We're offering 24/7 support with direct access to dedicated, experienced engineers.  Experts will respond to any crisis within 30 minutes–and resolve it with in-depth product experience making use of all Software AG tools and resources. Click here to download the After-Business-Hours Support fact sheet.

Along with the Premier Maintenance and Support Plan, we want to help you address problems before they emerge. We're offering proactive support from Customer Success Managers and Dedicated Engineers who will provide you access to an experienced, single point of contact for your entire Software AG technical relationship. Communication, strategic planning, incident resolution and technical environment tracking are all available to help you exceed your organization's performance goals. Click here to download the Complementary Support Services, Customer Success Manager and Designated Engineer fact sheets.

Get the Special Red Carpet Rate

Upgrade  your current maintenance & support contract to Premier before October 31, 2015 for one year and IMMEDIATELY receive all the additional benefits of Premier Maintenance and Support for free! Find out more about this Special Offer.